Software Support

With GallerySoft, we offer voice or email, real-time support! We will demonstrate to you remotely the steps you need to take to do a certain task. With GallerySoft, training and help is included. Your entire staff can watch the training session - a very valuable tool!

There is a charge for support of older versions of GallerySoft - see Pricing page. There are charges to provide copies of the program and repair of your data. Each incident will be charged separately. Note: V1 requires an update to V2 before support can be provided.

Support is available Monday through Friday, 8am to 5pm Eastern Standard Time (Canada and US, GMT - 05:00), and may be available on Saturdays with an appointment.

Data Conversion

We make the transition from your current database or spreadsheet to GallerySoft smooth and convenient to save you hours of data entry time by converting your data for you!

We will discuss your present data structure and determine the most cost-effective way to accomplish the conversion. When the conversion is complete, you are ready to start invoicing, tracking clients, and maintaining inventory in GallerySoft with all of your existing data. The GallerySoft Team is able to import almost any existing data from a database, spreadsheet, or other similar format. Please contact us to discuss your conversion needs.